Limited Lifetime Warranty

ChairWorks offers a Limited Lifetime Warranty, except as defined below:

• To be free of defects in material and workmanship to the original owner when used under normal conditions from the date of purchase.
   
• Swivel and tilt mechanisms and bases are warranted for five years, pneumatic cylinders, casters and all wood or plastic components and all upholstery are warranted for three years.
   
• The warranty does not apply to damage caused by fire, accident, negligence, misuse, improper cleaning or other factors not directly attributed to manufacturing defects. These will void the warranty.
   
• Warranty is limited to repairs and/or replacement, at our option, when the product has been used under normal conditions. Consent from ChairWorks must be obtained before any warranty work is performed.
   
• Users are responsible for correct assembly, maintenance and cleaning, and periodic checking and retightening hardware. NO two pieces of leather are alike: variations and marks may occur naturally and    are not defects. See assembly and care instructions.
   

The above mentioned warranty is the only one applicable to this product. All other warranties expressed or implied are disclaimed. Authorization must be obtained before any products can be returned under the warranty. Defective parts or product should be returned prepaid, insured and with letter of explanation, dated proof of purchase.

For customer service in North America call toll free: 1-888-217-2577

755 Raco Drive, Suite A
Lawrenceville, Georgia 30045

Phone 770-277-2577
Fax 770-277-2578

The ChairWorks Manufacturing Group Limited a licensee of Sealy Technology, LLC.